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I am looking for a product with specific specifications, where do I look?

Every product has a ‘specifications’ tab and you can see there if it has the specifications you need, if you cannot find a product with your desired specifications you can contact us and a professional will help you!

What else does the product contain?

Our watches comes with box(es), booklets / papers, warranty card. In the ad to the particular watch you will always see an exact description of what is included.

What can i do if i am not satisfied with the watch?

You can contact by mail or phone when you are not satisfied with your watch. Together with you we will look at the best solution and conditions for the return if you do not you want to keep the watch (for online purchases). 

How long is the warranty period if I buy a watch?

You get at least 6 months warranty on each watch. This period can go up to even 60 months and depends on the brand of watch and its age. the warranty period is always mentioned in the advertisement of the watch in question. The warranty period applies when the watch does not function properly and does not apply to damage caused by careless handling.

How long will it take to receive my watch when i buy it online?

After the payment has arrived on our bankaccount we ship the watch insured the same day with DHL Express world wide in a security bag with security seals.

It is important for the insurance that you make pictures from the package when it arrives to you before open it. A signature at delivery is required.

The package arrives to you in: 

Inside the Netherlands : 1-2 business days
Outside the Netherlands in Europe: 1-3 business days
Outside Europe: 2-6 business day's 

Can I come and view a watch in the store?

Yes that is possible. We kept our watches on a save place outside our store in a safe. Therefore necessary that you make an appointment with us.

Can the watch strap be customised on site?

Yes, we have special tools and equipment for almost watch to make the bracelet on the right size of your wrist.

Can I exchange / trade in a watch?

Yes that is possible If the watch is in a good condition and complete with original box(es) and papers.

What are the payment options?

Payment kan be made by banktransfer. We do not accept Credit cards / PayPal and Bitcoins

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